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Bishop Rotary RCA issues

Hi guys, Im a relatively new tattooist and Ive been trying to bump up my collection and knowledge of machines. Having started on micky sharpz I recently bought a bishop for my black and grey. I really enjoy it when it is working properly but a couple of weeks back I noticed it was occasionally surging when I was using it. I have identified that this is due to the rca connection as am using a brand new bishop cable and brand new power supply also. but when I touch the connection the power suddenly jumps so im currently having to tape it tight
I saw a thread a while ago where someone mentioned a similar issue with this machine but I cant seem to find the thread now for advice... whats going wrong?
Is it a case of sending it back now?