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Scared to order neuma

Posted by on 08.21.09
I was reading neumas forum and I'm hearing TONS of horror stories of NO customer service. ordering hybrids and still not getting them after 9 month etc...
http://amuen.com/forum/2/category/4/index/P/2

I was all set to order the neuma hybrid electric but now I'm thinking twice.


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RE: Scared to order neuma

Posted by mike d on 08.22.09northridge
I believe its because they started taking pre-orders a little to early,and there was alot of delays during the making of the hybrids,but im pretty sure they have full stock of them now,and should be back on track,i have been thinking about carrying the new neumas on my site and at the shop but if i do it im only going to deal with the neuma hybrid & electric motor attachments,no compressors.so you can check back with me and i might start carrying them within a few weeks,so you would be able to get them without going thru them,if you choose to do that.
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RE: Scared to order neuma

Posted by Shanti Marie on 10.05.09SC usa
I wanted to try the new Hybrid with the electric set up... have you decided to sell them and if so when do you think this might happen? I want to get the complete set up without air compressor... I have heard some folks have problems getting a good line, yet the color and shading seems great. what do you think about this line issue?
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RE: Scared to order neuma

Posted by mike d on 10.11.09northridge
The Hybrid pulls better lines than the old neuma,thats a fact,but it probably still isnt as good as a coil machine,but its close,the best thing about these machines is the consistency with shading or lining it runs the same way everytime,every minute of the tattoo,which is really nice.I am not selling them yet,if it does happen it might not be for a couple months,but i will post it up on the homepage if or when i do.
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RE:Scared to order neuma

Posted by k116 on 10.01.11Arizona
We placed a order with them 6 month ago. We paid in full. They took the money. And still no product. They used to answer their phones.. Always came up with a story that the item was backordered... Now for the last two months, no one answers their phones, or replys to emails and voice messages... I do think now we got ripped off...
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RE:Scared to order neuma

Posted by Rider-T on 10.01.11Canada
I ordered two new Hybrids and got them within three weeks, never had a problem. Any time I called with questions somebody answered the phone right away. I think a lot of the negative feedback you see on their message boards is from quite a while ago. Great machines if you give them a chance.
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